Privacy Policy

At Cheese Matters we value and are committed to  protecting your privacy. The policy covers our website www.cheesematters.co.uk. Our privacy policy outlines the small amount of data we collect from our users in order to monitor traffic to our site. It covers the collection, storage and usage of your data. If you do not agree with our privacy policy you should not use our website. By using our website you are consenting to the collection of data and the terms in this privacy policy. 

 

We collect data with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.

We update our privacy policy periodically to keep up to date with privacy laws and when required if we are adding new features.  

If you have any questions please email us at hello@cheesematters.co.uk and we will get back to you. You can also post your query to The Rural Business Centre, St Michael's Road, Bilsborrow, Preston, PR3 0RY.

What information do we collect?

Information you provide directly

We collect the information you provide to us. This includes your name, email address and any other contact details your provide through our contact form. 

Information collected automatically

We collect some information automatically about how you use our site. Through Google Analytics we collect data such as which website referred you to us, your browser type, IP address and language. We also collect data based on what pages you view on our site, what links you click and other navigational information. Further information we collect through cookies and is discussed in more detail below. 

How do we use your information?

At Cheese Matters we only use your data for the reasons outlined in this privacy policy. The collection of data is designed only to monitor traffic to and from our website as well as get in touch with those who interact with our site. 

We use the data collected to: 

  • Provide and deliver services based on users' interaction with our site. 

  • Tailor our website so that we can increase the amount of traffic and improve our search engine rankings.

  • Perform research and analysis aimed at improving our services. 

  • Answer queries directed at us through our contact form. 

  • Stay in touch with users and communicate any new or improved services we offer.

How do we store your information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also store contact details on our email servers for as long as we are connected with a customer or client. You can request this information to be removed by contacting us. 

Cookie Policy

This Website may place and access certain Cookies on your computer. Cheese Matters uses Cookies to improve your experience of using the website and to improve our range of services. Cheese Matters has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

 

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

 

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Cheese Matters to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

You can find a list of Cookies that we use below.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

 

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

 

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

 

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

First party Cookies:

Strictly necessary

ForceFlashSite

Duration: Session

When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

hs

Duration: Session

Security

smSession

Duration: Persistent (Two days or two weeks)

Identifies logged in site members

XSRF-TOKEN

Duration: Session

Security

Functionality

 

svSession

Duration: Persistent (Two years)

Identifies unique visitors and tracks a visitor’s sessions on a site

RequestID

Duration: Session (20 seconds)

Tracks visitor behavior and measures site performance

SSR-caching

Duration: Session

Indicates how a site was rendered. 

 

smSession

Duration: Persistent (Two weeks)

Identifies logged in site members

Third Party Cookies

Functionality

TS*

Duration: Session

Security

TS01*******

Duration: Session

Security

TSxxxxxxxx (where x is replaced with a random series of numbers and letters)

Duration: Session

Security

TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters)

Duration: Session

Security

+44(0)7506 859 254

orders@cheesematters.co.uk

© 2020 Cheese Matters